Company Background
 
Established in 1975, Hai-O has since become an established household name offering a wide range of complementary medicines (TCM), medicated tonic as well as wellness, beauty and healthcare products and clinical services. Providing superior quality healthcare products at reasonable prices is always our business philosophy.

Hai-O was the first traditional healthcare company listed on Bursa Malaysia Securities Berhad since 1996. From a humble beginning with a small start-up capital, Hai-O has over the years been resilient to ride through the many business challenges to emerge stronger now with an equity base of more than RM280 million with market capitalisation of more than RM1.2 billion. Its success had been honoured by various prestigious awards including the Forbes Awards (2007-2010).

The principal business of the Group involves wholesale and retail, multi-level marketing, pharmaceutical manufacturing and Chinese medicinal clinics. For over four decades, Hai-O had honed its expertise in building extensive and efficient distribution network and thereby has successfully gained market leadership in Malaysia. We have business presence nationwide with 56 retail chain stores, 35 Multi-Level-Marketing ("MLM") branches, stockists and sales points, and 2 GMP manufacturing plants across Malaysia.

Peking Tongrentang (M) Sdn Bhd, a joint venture company between the world-renowned Beijing Tongrentang and Hai-O has started its business in Kuala Lumpur since 2002 and achieved remarkable performance in offering TCM consultation services and high quality herbal medicines to the public.

 
Business Activities
Wholesale
The Wholesale Division is one of the main pillars of Hai-O Group. Over a period of 40 years, we have secured and accumulated exclusive agency rights for importing and distributing in Malaysia more than two hundred branded products from China.
 
 
Multi-level Marketing (Sahajidah Hai-O Marketing Sdn Bhd)
Established in 1992, Sahajidah Hai-O Marketing has been leveraging on a strong partnership with its distributors. Since then, Sahajidah Hai-O Marketing has been rewarded with continuous and robust growth. Today, the company is one of the leading local multi-level direct selling companies in Malaysia.
 
 
Retailing (Hai-O Raya Berhad)
Hai-O has a strong retail presence across the country with over 56 Hai-O Chain Stores in major cities and towns. These retail outlets carry an extensive range of Traditional Chinese Medicines (TCMs), teas, health tonic, wines, gift packs or hampers and other healthcare products. As part of quality service, these stores are staffed by professional herb masters to provide advice on herbs and TCMs to customers. In addition, some of these stores are also providing integrated medical services by making available in-house consultations by qualified TCM physicians.
 
 
Pharmaceutical Manufacturing (SG Global Biotech Sdn Bhd)
In 1994, SG Global Biotech Sdn. Bhd. is the 1st traditional medicinal plant to comply with Good Manufacturing Practice (GMP) standard in Malaysia. Our commitment to quality has been rewarded with ISO 9001 in 1999. QIS Research Laboratory Sdn Bhd, a wholly-owned subsidiary of SG Global, is an ISO/IEC 17025 SAMM certified analysis laboratory arm that adheres to Good Laboratory Practice (GLP) standard to perform various testing services to meet the stringent Quality Control in place. In our continuing effort to produce quality products, we have successfully acquired HACCP certification for our Manufacturing Division of Food Products in 2012.
 
 
Chinese Consulting Clinics
Peking Tongrentang has been a world-renowned Chinese herbal store established in 1669. It was appointed as Imperial dispensary since 1723 enjoying royal patronage during the reign of eight emperors.
 
 
QIS Research Laboratory Sdn Bhd
QIS Research Laboratory Sdn. Bhd. is a traditional medicine manufacturing plant which complies with the Good Manufacturing Practice (GMP) standard in Malaysia. QIS also adheres to Good Laboratory Practice (GLP) standard to perform various testing services to meet the stringent Quality Control in place. QIS provides OEM services for Traditional Complementary products (TCM) and offers testing services in the areas of Microbiological and Chemical analysis in Traditional Chinese Medicine and food products. The plant and laboratory are run by a team of qualified professionals, Chemist, Microbiologist and well experienced supporting staff to meet client requirements. We constantly carry out Quality Assurance programs to ensure analytical precision and accuracy.