• To supervise a number of retail outlets and ensure that all aspects of retail operations are compliance with company’s standard procedures and policies.
• To drive and motivate retail staff in achieving sales target and profitability.
• To oversee and ensure mechanics of promotions, displays and events are properly implemented at store level.
• To ensure optimal inventory levels and exercise control measures for all products in outlets. • To handle customer complaints or issues.
• To dealing with staff issues-involved in manpower arrangement, recruitment, performance appraisal, training and disciplinary issues.
• To communicate and coordinate with functional departments to ensure smooth execution of workflow.
• To assist for new outlet opening, set-up and preparation.
• Any ad-hoc tasks as assigned by the superior from time to time.