Our employees are our greatest asset. That's the reason we care about what makes working at Hai-O a rewarding and wonderful experience for our employees and strive to build an ever better workplace for our people, and in turn, the success of our organisation.

Our values that sustain our culture are central to how we want to behave as individuals and collectively as an organisation: Sense of Belonging, Teamwork and Equal Opportunity. We aspire to embody these values in everything we do.

The Group is also committed to fostering a culture of diversity in its workforce. Hai-O workforce comprises of 488 employees as at 30 April 2016 who are of different race and age group from teens to the employees in their 60s. Female employees account for 63.5% of total Hai-O workforce.

 
Workforce Diversity
Ethnicity Composition
Ethnicity
Executive
Non-Executive
Total number
  Bumiputra
5
31
36
  Chinese
129
306
435
  Indian
-
15
15
  Others
-
2
2
  Total
134
354
488
 
Age Composition
Age Group
Executive
Non-Executive
Total number
   < 20
-
6
6
  20-29
22
114
136
  30-39
39
71
110
  40-49
40
69
109
  50-59
19
58
77
   >=60
14
36
50
  Total
134
354
488
 
Gender Composition
Gender
Executive
Non-Executive
Total number
  Male
56
122
178
  Female
78
232
310
  Total
134
354
488
 
Care for Staff
The Remuneration Working Committee is tasked to review the Human Resource (HR) policies and staff benefits on regular basis. The insurance coverage including the Personal Accident, Hospitalisation & Surgical Insurance for staff; uniform & shoe subsidy and unloading container allowance for warehouse employees; medical reimbursement; overtime claim; outstation allowance for all levels of staff are among the employee benefits that are within the scope of the annual review.
 
Recognizing Loyalty & Outstanding Performance
Hai-O recognizes long serving employees for their significant contribution and loyalty. Long-serving employees who have served for 10 years, 20 years, 25 years, 30 years, 35 years and 40 years receive a token of appreciation and cash. In 2016 alone, a total of 26 employees received the long service award at the 41st commemorative dinner. Meanwhile, the biennial Best Employee Award is to reward outstanding employees who gives superior performance to the Company, customers and colleagues.

Best Employee Awards are divided into four categories namely Manager, Executive, Non-Executive and Sales-person.

 
Hai-O Higher Educational Aid
The "Hai-O Higher Educational Aid", launched in 2014, was introduced to give financial assistance to employee's children pursuing degree or postgraduate programmes at higher learning institutions. Eligible recipients are entitled to a maximum of RM5,000 per academic year.

The main objectives of Hai-O Higher Educational Aid are to:

  • Provide financial assistance to Hai-O employees'children pursuing higher education so as to encourage lifelong learning;
  • Serve as a token of appreciation to loyal employees and their children; and
  • Encourage further studies for professional enhancement
During the financial year 2016, a total of 15 children of employees received RM5,000 each which served as an encouragement for them to excel in their studies at tertiary level.
 
Training & Development
The fast moving world has made enhancing knowledge and skills a mandatory effort in order to improve one's competitive edge while staying relevant in the labour market.

As of 2016, we remain committed by enacting a policy that every executive is required to attend training or development programme either internally or externally for a minimum of 8 hours in each financial year. In the last financial year alone, we clocked a total of 4,854 training hours with 400 staff attended diverse yet various series of training programmes. In addition, over 5,100 training hours have been arranged for the front-liners in the retail division to cultivate them with relevant skills and knowledge for career advancement over time.

The in-house developed E-training system has since been used as a management tool for planning, budgeting and administering of all training programmes for staff.